Privacy Policy (PIPEDA)

Last updated: August 12, 2025

Footnity (“we”, “our”, “us”) is committed to protecting your privacy in accordance with the Personal Information Protection and Electronic Documents Act (“PIPEDA”) and applicable provincial laws. This Policy explains how we collect, use, disclose and safeguard your personal information.

1. Personal Information We Collect

• Identity & Contact: name, email, phone, billing/shipping address.
• Order & Payment: items purchased, order value, payment method (processed by third-party providers; we do not store full card numbers).
• Technical: IP address, device type, browser, cookies, log files, approximate location.
• Engagement: pages viewed, time on site, referring URLs, interactions, wishlists, reviews.
• Support: the information you provide when contacting us.

2. Purposes (PIPEDA Principles: Identifying Purposes & Consent)

• Process, fulfill and deliver your orders; provide customer service.
• Authenticate, prevent fraud and secure our platform.
• Personalize content, offers and recommendations.
• Analytics, performance and improvement of our site and marketing.
• Legal compliance (tax, accounting, regulatory requests).

We collect, use and disclose personal information with your knowledge and consent, except where otherwise permitted or required by law. You may withdraw marketing consent at any time by contacting us.

3. Sharing & Disclosures

• Service Providers: payments, shipping, analytics, advertising and customer support partners, solely to perform services on our behalf and under confidentiality obligations.
• Legal: to comply with laws, court orders, or to protect our rights, property and safety.
• Business Transfers: in the event of a merger, acquisition or sale of assets, subject to this Policy.

We do not sell your personal information.

4. International Transfers

Your data may be processed or stored outside Canada (e.g., in the United States, EU or Asia). We implement appropriate safeguards, including contractual protections, to protect your personal information.

5. Retention

We retain personal information only as long as necessary to fulfill the purposes described above or as required by law (e.g., tax and accounting recordkeeping).

6. Security

We use administrative, technical and physical safeguards appropriate to the sensitivity of the information, including encryption in transit (TLS/SSL) and access controls. No method of transmission or storage is 100% secure; residual risks remain.

7. Cookies & Similar Technologies

We use cookies, pixels and similar technologies to operate the site, measure performance, and personalize content/ads. See our Cookie Policy for details and controls.

8. Your Rights (Access, Correction, Choices)

• Request access to personal information we hold about you, and request corrections for inaccuracies.
• Withdraw consent for marketing communications.
• Request deletion where applicable (subject to legal obligations).

To exercise your rights, email info@footnity.com. We will respond within a reasonable time as required by PIPEDA.

9. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If you believe a child provided us information, contact us and we will delete it.

10. Do Not Track / Preference Signals

Some browsers send “Do Not Track” signals. Our site may not respond to such signals consistently. You can manage cookie preferences via your browser settings and our Cookie Policy.

11. Links to Third Parties

We may link to third-party sites. We are not responsible for their privacy practices. Review their policies before providing personal information.

12. Changes to this Policy

We may update this Policy from time to time. Material changes will be posted on this page with an updated “Last updated” date.

13. Contact & Complaints

Questions, requests or complaints: info@footnity.com. You may also contact the Office of the Privacy Commissioner of Canada (priv.gc.ca).